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Name: Frankie and Benny's
Address: Palace Grounds
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Phone: 01698 892950
Cuisine: International
Features: -Dine in
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Food: 1.8/5
Service: 1.3/5
Atmosphere: 2.3/5
Value: 1.5/5
Overall: 1.7/5
Price: 2.8/5
based on 4 reviews

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313 weeks ago, benny said:
was there yesterday and was also dissapointed. my starter garlic bread with mushroom,the bread was burnt and mushrooms looked like they had been throwing all over the plate. the plate was also very dirty.Main meal was spag bol or spagehtti with tomatoes more like.....what they do with the mince sprinkle it on!! and i think you should have a bowl or tub for parmesan cos when u like it u dnt want the waiter stand over u for days grating it!!! £3 for a bottle a bud.. chase yersel
Food: 3/5 Service: 2/5 Atmosphere: 4/5 Value: 2/5 Overall: 2.75/5 Price: 2/5
339 weeks ago, Lynda said:
We waited 10 minutes at the door before being spoken to (we were the only ones there and the restaurant was practically empty), waited ages between the starter and main course. When we had finished our starter our meal was already on the hot plate waiting to be brought over, but took around 20 mintues for the waitress to bring it over. By this point coleslaw was warm, food was cold and burger bun had gone crispy. When I complained to the manager when he brought the bill over. He was very rude and unhelpful. I was told I should have sent the food back. I told him that having been in the restaurant for an hour before we were served, this seemed pointless.
Food: 1/5 Service: 1/5 Atmosphere: 1/5 Value: 1/5 Overall: 1/5 Price: 5/5
356 weeks ago, Brian said:
The Hamilton F & B's is crap. Service is rotten, food poor. My starter was a dripple of sauce half a ciabatta and a poor show of mushrooms. Main course Calzone was pathetic, tomato sauce cold meat a couple of bits of pepperoni and unmelted mozzarella. Shame my 1st experience of that same meal was great. Standards have slipped to the point I wont be back to any branch again.
Food: 1/5 Service: 1/5 Atmosphere: 2/5 Value: 1/5 Overall: 1.25/5 Price: 2/5
470 weeks ago, Amanda MacGregor said:
I love Frankie and Benny's but the service in this restaurant in Hamilton is atrocious. Waitress not interested, food took forever, when it did come it wasn't correct (wrong items, and some missing altogether). Asked for correct dishes to be brought to table and i'm still waiting! When bill arrived, i was overcharged. On complaining to manager, he said he'd look into it and he never came back. Ridiculous customer service, i won't be returning to this particular branch of F&B's.
Food: 2/5 Service: 1/5 Atmosphere: 2/5 Value: 2/5 Overall: 1.75/5 Price: 2/5